2nd/3rd Line Support Spalding, Lincolnshire 30,000 - 35,000 + Training + Holiday + PensionThis is an excellent opportunity for a versatile and proactive IT professional who has previously operated at 2nd/3rd level responsibilities.This company are a leading digital consultancy, renowned for delivering IT solutions that are tailored to unique business requirements. They cover a range of areas from CRM systems to e-commerce platforms, delivering high-quality, reliable software.In this varied role, you will serve as a vital technical resource, managing Microsoft 365 and Azure environments while ensuring seamless Audio-Visual operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients.The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement. Beyond the cloud, you will possess a strong grasp of networking fundamentals, specifically VLANs, DNS, DHCP, and VPN configurations. Furthermore, it would be beneficial to have hands-on experience with VoIP and conferencing hardware, such as Yealink or Logitech systems. A working knowledge of PowerShell for task automation and experience with macOS/Jamf alongside Windows 10/11 will make you stand out.This is a fantastic opportunity to join a stable and professional consultancy team where your ..... full job details .....