Job Title: Service Support Engineer Location: Beccles Salary: 45k-55kWe are excited to offer a career opportunity with a leading business in the automated packaging machinery sector for a Service Support Engineer.Role Overview:As a Service Support Engineer, you will play a crucial role in supporting service operations for highly technical packaging machinery. This position is a fantastic opportunity to build strong relationships with customers, resolve complex technical issues, and continuously grow your engineering expertise.Role Responsibilities:Provide expert technical support to customers and field engineers across the UK and globallyDiagnose and troubleshoot faults on packaging machines (both mechanical and control system-based)Maintain technical documentation and support training activities for customers and internal teamsCompany Overview:This organisation excels in delivering innovative, high-performance automated packaging solutions. The business is committed to engineering excellence, continuous innovation, and outstanding customer service. The Service Support Engineer role is ideal for someone interested in hands-on engineering, field support, and the latest automation technologies, and is based in the UK, with hybrid working available.Required Skills:Strong problem-solving skills in a technical/mechanical engineering settingGood understanding of mechanical, pneumatic, and electrical systemsConfident communication skills with a customer-centric approachDesired ..... full job details .....