Salesforce Experience Cloud Web Lead- 60,000 (London) 56,000 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector and Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Experience Cloud Web Lead who will be designing, developing and delivering a Salesforce Experience Cloud based information hub for an exciting new project. What the Salesforce Experience Cloud Website Lead will be doing You will be working with the Head of Data Systems and AI to scope and design an online site before working with the technical teams for build and release. Scope and design the Salesforce experience site - Consulting with target audiences and stakeholders to ensure it meets their requirementsWork with technical staff to build the platform and facilitate user testing with target audiencesCreate training materials (guides, short videos) for both internal staff and external users to encourage adoptionMonitor site adoption, user behaviour, and engagement metrics to identify pain points and areas of successManage the backlog of feature requests, bugs, and Salesforce seasonal release updates What the successful Salesforce Experience Cloud Web Lead will bring to the team You will have a strong understanding of Salesforce Experience Cloud in order to ..... full job details .....