Medical Equipment Services Operations Manager

Medical Equipment Services Operations Manager Location: Peterborough (with occasional travel to other sites and Head Office) Duration: Permanent Salary: £60,000-$75,000Purpose of the Role: We are seeking a highly skilled and experienced Medical Equipment Services Operations Manager to oversee the contract and service delivery for key healthcare accounts. You will be responsible for ensuring all service obligations, including maintenance and operational KPIs, are met in a safe, reliable, and efficient manner. This role involves leading the management and performance of medical equipment services on-site, liaising with senior stakeholders, and providing technical and scientific leadership.Key Responsibilities: Contract and Performance Management: Take full responsibility for managing service delivery against KPIs and operational targets, ensuring client satisfaction and compliance with service agreements. Client and Stakeholder Relations: Represent the organization in key meetings, including with clients, OEMs, and other stakeholders, ensuring effective communication and relationship-building. Provide leadership to win client confidence. Operational Excellence: Oversee maintenance and service-related obligations across multiple sites, ensuring operational efficiency and adherence to safety standards. Identify opportunities for continuous improvement and implement solutions. Budget and Financial Management: Collaborate with the Head of Managed Equipment Services and the ..... full job details .....
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