Position : Appointment Setter - Insurance Salary: £35,000 + Commission (up to £10,000+) Location: North West London Purpose of Role To support a long-established, family-run insurance brokerage by generating and qualifying leads, engaging with prospective personal and commercial clients, and booking high-quality appointments for experienced insurance brokers to provide expert advice and tailored cover. This client-focused, independent firm (regulated by the Financial Conduct Authority) values building trust from the first contact, helping drive new business growth in a supportive team environment. Responsibilities Making outbound calls to warm and targeted leads to introduce insurance solutions and identify client needsQualifying prospects to ensure they match the brokerage''s specialist offerings (personal lines, commercial, or niche protections)Handling inbound enquiries from marketing responses or referralsScheduling and confirming appointments for brokers, providing key details to prepare for productive meetingsOvercoming common objections, building rapport quickly, and maintaining accurate records of interactionsAchieving daily/weekly targets for conversations and booked appointments while ensuring compliance with regulatory standards Day-To-Day A typical day involves high-volume phone-based activity: reviewing lead lists, making outbound calls to business owners/directors or individuals, qualifying interest through structured conversations, addressing questions about ..... full job details .....