Our well established client are looking for an experienced Internal Account Manager to join their internal sales team on a permanent basis. Reporting in to the Internal Sales Manager, you will still be responsible for driving sustainable financial growth by increasing sales and building strong relationships with customers and prospects.This role involves managing existing customers and targeting new business opportunities, through effective telecommunication and driving profitable growth within specific market segments and identified by the company''s focus industries, whether independent, part of buying groups or national chains. Your key duties and responsibilities will include: Conduct outbound calls to develop and maintain strong customer relationships to drive sales growth.Conduct outbound calls to cold prospects and gone away customers to generate business opportunities.Pass qualified leads to the external business development team to advance through the sales pipeline.Re-engage gone away customers to explore renewal or upsell opportunities.Analyse customer purchasing patterns to identify any gaps in sales or potential revenue leakage.Identify and pursue new business opportunities within existing customers, through targeted telecommunication efforts.Collaborate with all Sales and Customer Service teams to develop and support new opportunities and merchandising requirements.Collect and utilize customer information to enhance sales strategies.Ensure CRM is fully updated ..... full job details .....