Job Title: Internal Sales SupportLocation: Sheffield, S4Salary: Competitive Job type: Permanent, Full Time - Monday to Friday 7:30am - 4:30pmKyocera provides expert tooling solutions and sales support to a wide range of industries, offering both standard and custom-engineered tools as well as other industrial consumables.We''re looking for a friendly, customer-focused individual with at least 2 years of customer service experience to support our engineering customers. Because of the technical nature of the products we supply, a background in engineering and/or tooling is essential for this role.About the roleIn this office-based position, you''ll handle enquiries, prepare and follow up on quotations, process orders, and help customers select the right products - all while building strong, long-term relationships. If you enjoy helping people, have great communication skills, and can juggle a variety of tasks, we''d love to hear from you.Your responsibilities will include (but aren''t limited to):Responding to customer enquiries by email, phone, and through our external sales teamPreparing and following up on sales quotationsProcessing orders, tracking progress, and supporting customers with product selectionAbout youAt least 2 years'' experience in sales or customer serviceAn engineering and/or tooling background (essential)A confident and friendly telephone mannerA positive, team-focused attitude with good commercial awarenessStrong organisational skills and the ability to ..... full job details .....