Hours required: 7:00am to 7:00pm, 7 days a week We can offer split shifts if preferred, rather than long days Role requirements: Standard reception duties Booking patients for further tests and follow up appointments Managing DNAs, as directed by the clinical team System knowledge: Careflow and Solus experience would be highly beneficial Training can be provided, but this will take time Core responsibilities: Welcoming patients and visitors in a polite, professional manner Checking patients in, confirming details (name, address, GP), and updating the EPR system Confirming preparation requirements have been followed, and addressing initial concerns Supporting patients and families, and helping keep the waiting area clean, tidy, and welcoming Scheduling new and follow up appointments, managing cancellations, and handling DNAs ..... full job details .....