Our client is an international company based in Maidstone specialising in the manufacturing of paper packaging and bags. They are offering an exciting opportunity to join them as a Sales Administrator on a permanent basis.Main responsibilities: Provide direct customer services by informing them of products and services. Identify sales opportunities and follow up on existing accounts for business development Identify each potential customer''s needs and explain products'' value and capabilities to customers. Negotiate prices and variations in prices and specifications. Process enquiries with the Production Planning office Process and follow-up customer orders Build meaningful relationships within the company, particularly with your dedicated Sales Executive, and outside Meet individual and company sales targets Review the weekly Outstanding Order and Overdue Order list to minimise disruption to your customers Liaise with the Customer Support Manager to ensure appropriate and timely delivery of service and products Follow up on service and / or product once the delivery has been made Deal quickly with customer complaints, referring to the Managing Director when appropriate Make cold calls to prospective clients and inform them about new products and deals. Prepare daily sales reports, analysing and summarising informationPerson Specification: Excellent customer service skills both phone and email. Ideally, previous sales administration experience Strong MS Office knowledge ..... full job details .....