Job Description and Person Specification

Job Title: Senior Business Development Manager

Department: Sales & Business Development
Reporting to: Managing Director

Role Overview

The Senior Business Development Managers responsible for driving new business growth across the UK by developing strategic relationships with prospective clients and securing long-term commercial partnerships. The role focuses on identifying business opportunities, understanding client challenges, and delivering tailored outsourcing solutions that support business growth and operational efficiency.

This position adopts a consultative sales approach, leveraging networking, referrals, LinkedIn, industry events, and targeted business development activities to build a strong pipeline. Working closely with the Marketing and Operations teams, the Senior Sales Professional will manage the full sales cycle while ensuring an exceptional client experience from initial engagement through to onboarding.

Business Development

• Develop and execute strategic sales plans to generate new business opportunities across the UK.
• Identify, qualify, and convert new business prospects through networking, referrals, LinkedIn, industry events, and targeted outreach.
• Build and maintain a strong pipeline of qualified opportunities.
• Achieve individual revenue and business development targets.

Client Relationship Management

• Build and maintain strong relationships with business owners, directors, and senior decision-makers.
• Conduct consultative meetings to understand client requirements and recommend tailored outsourcing solutions.
• Develop long-term partnerships that support client retention and future account growth.
• Ensure a professional and high-quality customer experience throughout the sales process.

Sales Management

• Prepare and present proposals, quotations, and commercial presentations.
• Negotiate commercial terms and successfully close new business opportunities.
• Manage the complete sales cycle from initial prospecting through to contract completion.
• Maintain accurate CRM records, sales forecasts, and pipeline reporting.

Collaboration & Market Development

• Work closely with Marketing to support lead generation campaigns and market initiatives.
• Collaborate with Operations to ensure a smooth client handover and onboarding process.
• Monitor market trends, competitor activity, and emerging business opportunities.
• Represent the business professionally at networking events, exhibitions, and client meetings.

Key Deliverables

• Achievement of monthly and annual sales revenue targets.
• Generation of a consistent pipeline of qualified business opportunities.
• Successful acquisition of new clients and long-term commercial partnerships.
• Accurate CRM management and sales forecasting.
• High levels of client satisfaction throughout the sales process.
• Effective collaboration with internal departments to ensure seamless service delivery.

Additional Responsibilities

• Promote the Beyond Just Service brand within the marketplace.
• Maintain a strong understanding of the company's services and industry developments.
• Contribute ideas to improve sales processes and business development strategies.
• Attend internal meetings, training sessions, networking events, and client visits as required.
• Ensure compliance with company policies, procedures, and professional standards.
• Support wider commercial initiatives and business growth projects as required.

Essential Experience

Minimum of 5 years' successful experience in B2B sales or business development.

Proven track record of generating and closing new business opportunities.

Experience engaging with business owners, directors, and senior stakeholders.

Strong consultative and solution-led sales approach.

Experience managing the full sales cycle.

Proficient in CRM platforms such as HubSpot, Salesforce, or similar.

Desirable Experience

Experience within Business Process Outsourcing (BPO), outsourcing, logistics, professional services, or SaaS.

Existing network of business contacts across the UK.

Experience selling business services or managed solutions.

Skills & Attributes

Excellent communication, presentation, and negotiation skills.

Strong relationship-building and stakeholder management abilities.

Commercially focused with a results-driven mindset.

Self-motivated and capable of working independently.

Highly organised with excellent time management skills.

Professional, resilient, and adaptable within a fast-paced environment.

Strong problem-solving and decision-making capabilities.