IT Application Support AnalystIntroduction CV Screen is recruiting an IT Application Support Analyst for a well-established Wealth Management organisation based in London, offering a hybrid working model and a salary of £45,000 plus excellent benefits. This is a fantastic opportunity to join a professional services business with a strong reputation, a national presence, and over a decade of continued growth. The role will suit a technically strong, service-driven IT professional who enjoys working in a regulated, client-focused environment and taking ownership of application and desktop support across a modern IT estate.Duties and Responsibilities Provide 1st to 3rd line support across desktop, Microsoft 365, identity, connectivity and core business applications Support and administer business-critical systems including CRM, portfolio and financial platforms Act as the main point of contact for IT incidents, owning issues through to resolution Liaise closely with third-party vendors, managing incidents, SLAs and service improvements Maintain documentation, support processes and assist with change and system improvements What Experience is Required At least 3 years experience in IT Support or Application Support within Wealth Management, legal or professional services Strong hands-on experience with Microsoft 365, Intune, identity and application support Experience working in a regulated environment and engaging with external IT suppliers. Knowledge of ITIL. Salary and ..... full job details .....