Office Planner Hinckley HQ - 5 Days Onsite 23,000 - 24,5000 + Group Bonus Are you a people-person with a knack for organisation and problem-solving? We''re looking for an Office Diary Planner to join our busy, high-energy account management team. You''ll be the friendly voice our clients hear first, the problem-solver who keeps things running smoothly, and the planner who makes sure every client appointment is right on schedule! Day to DayScheduling appointments for our clients with consultantsHandling service issues quickly, professionally, and with a focus on resolutionRescheduling and managing diaries to keep everything on trackInvestigating and updating client records with accuracy and careLiaising with consultants, credit control, and other teams to keep clients happyAnswering inbound calls and emails, aiming for first-time resolution every time YOU?A positive "can-do" attitude and a passion for helping peopleStrong organisation and time-management skillsConfidence to work in a fast-paced, client-focused environmentFlexibility, resilience, and a great team spirit Want to get involved You''ll be part of a dynamic, supportive team where every day is different. This is your chance to make a real impact on client experience, build strong relationships, and grow your career in an environment where your enthusiasm and problem-solving skills are valued.If you love talking to people, staying organised, and being the go-to person for client solutions, we''d love to hear from ..... full job details .....