Programme Delivery Manager

6 months

Pitstone, Hertfordshire

-65.00 - -75.00 per hour inside IR35

Description

We are seeking an experienced Programme Delivery Manager to lead a major engineering and quality services programme.

This is not a traditional project management role.

You will be responsible for the successful mobilisation, deployment and ongoing management of a multi-disciplinary engineering team, ensuring customer satisfaction, resource availability, delivery performance and effective programme governance.

The role will oversee a team of up to 22 engineers, quality professionals and PMO resources supporting critical aerospace programmes.

Key Responsibilities

• Lead the mobilisation and ramp-up of engineering and quality resources.
• Manage customer demand, capacity planning and resource forecasting.
• Act as the primary customer interface for service delivery activities.
• Coordinate recruitment, onboarding and deployment of resources.
• Monitor service performance, utilisation and customer satisfaction.
• Manage programme risks, issues and escalations.
• Lead weekly and monthly governance reviews.
• Develop recovery plans for resource gaps, demand increases and delivery issues.
• Maintain programme reporting, KPIs and performance dashboards.
• Support commercial discussions, change requests and growth opportunities.

Within the first six months, you will:

• Successfully manage the ramp-up of engineering and quality resources.
• Establish robust governance and reporting.
• Maintain strong customer satisfaction.
• Ensure resource demand and capacity remain aligned.
• Identify and mitigate delivery risks proactively.
• Create a scalable operating model capable of supporting future growth.

Skills that will come of use:

1. Ramp-up experience - Proven delivery of 10 + personnel
2. Stakeholder management - Able to manage customer, engineering, quality and leadership teams effectively
3. Commercial awareness - Understands revenue, utilisation, margins and scope control
4. Ownership mentality - Brings solutions and fights problems
5. Recruitment knowledge - Experienced in hiring, onboarding and workforce planning
6. Risk management - Identifies issues early and drives mitigation
7. Executive communication - Can confidently present status, risks and recovery plans to senior leaders
8. Influencing skills - Challenges unrealistic demands
9. Organisation and governance - Maintains clear reporting, actions, forecasts and dashboards
10. Aerospace/engineering experience - Understands realities of technical resource delivery and customer environment

Requirements:

• Experience managing engineering or technical services teams.
• Experience mobilising or scaling teams of 15+ resources.
• Strong customer-facing stakeholder management skills.
• Experience in aerospace, defence or regulated industries.
• Commercial awareness including forecasting, utilisation and resource planning.
• Proven track record managing risks, escalations and customer expectations.
• Ability to operate independently with minimal supervision.

If you''d like to apply send your CV today and we can set up a call to discuss.