Total Loss Claims Handler
Do you have an eye for detail, strong negotiation skills, and a passion for helping people through tough situations? We''re looking for a Total Loss Claims Adjuster to join our clients fast-paced, supportive team and make a real impact for their customers.Please be advised that this role is 100% remote, therefore applicants must be comfortable and at ease working from home.Key Responsibilities: Assess and process motor insurance claims where vehicles are deemed beyond economical repair. This includes evaluating damage, determining repair costs, liaising with motor engineers, and negotiating settlements with third-party insurers.Identify and quantify losses such as vehicle repairs, replacement vehicle costs, recovery, storage, and loss of earnings. Proactively pursue recoveries from third parties, insurers, or agents to recoup customer-incurred expenses.Conduct in-depth investigations by gathering relevant information, reviewing documentation, interviewing involved parties, and interpreting policy terms to establish indemnity.Act as the primary point of contact for policyholders, offering expert advice on the claims process, providing regular updates, and ensuring a seamless customer experience throughout the claim lifecycle.Lead negotiations with third-party insurers and agents to secure favourable settlements, enhance recovery success, and reduce claim durations.Maintain comprehensive and up-to-date records of all recovery efforts, including correspondence, negotiations, ..... full job details .....
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