Airfreight Team Leader - Critical AccountsThe OpportunityWe are recruiting for an experienced Airfreight Team Leader to join a fast-paced and high-performing logistics operation.This is a key leadership role overseeing a team of 6, managing high-value, time-critical and AOG shipments for Tier 1 global accounts. You will play a pivotal role in ensuring service excellence, operational efficiency, and strong client relationships in a deadline-driven environment.The Role - Air Freight Team LeaderYou will be responsible for the day-to-day leadership of the airfreight team, ensuring the smooth execution of shipments from booking through to final delivery.Acting as the main escalation point for critical accounts, you will manage exceptions, drive performance, and ensure all shipments are handled with urgency and precision.Key Responsibilities Air Freight Team LeaderTeam LeadershipLead, manage and develop a team of 6 airfreight operatorsDrive high performance, accountability, and continuous improvementProvide support and direction in time-critical and high-pressure situationsCritical Account ManagementOversee Tier 1 / key accounts with time-sensitive and high-value shipmentsBuild and maintain strong relationships with customersEnsure all service level agreements and deadlines are consistently metAirfreight OperationsOversee end-to-end shipment processes including:Bookings and airline coordinationExport documentation (MAWB/HAWB, invoices, packing lists, DG where required)Customs ..... full job details .....