French Customer Success Manager

French Speaking Customer Success Manager (London or Paris)Salary circa 50,000 + OTEA fast-growing, award-winning technology company is seeking a French-speaking Customer Success Manager to join its friendly and supportive Customer Success team in either London or Paris.This full-time hybrid role (minimum 2 days/week in the office) will work closely with global brand partners across the EMEA region, ensuring seamless campaign execution and delivering exceptional service and insights that drive long-term relationships.Key Responsibilities:Manage the post-sale execution of digital sampling campaignsLiaise with brand and media partners to provide consultative support and creative best practicesCoordinate timelines, creative assets, stock management, and campaign deliveryMonitor live campaigns, troubleshoot challenges, and collaborate with internal teamsCreate post-campaign reports and contribute to strategic account growthSupport internal documentation, product feedback, and mentoring junior team membersIdentify and share trends from campaign data with the wider teamWhat We''re Looking For:Fluent French and English communication skillsStrong interpersonal and relationship-building abilitiesDetail-oriented, organised, and thrives in a fast-paced, deadline-driven environmentConfident problem-solver with a consultative mindsetExperience in customer success, account management, or campaign coordination preferredPerks Include:Competitive salary with annual reviews and bonus ..... full job details .....
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