Originally founded more than two decades ago, my client is a market-leading company operating as a single source solution provider, offering comprehensive and bespoke facilities management and cleaning services in the heart of London. From humble beginnings, they have enjoyed impressive organic growth across a diverse array of demanding luxury retail and sophisticated commercial clients that includes over 150 blue-chip companies with both retail and office sites. The company continues to grow, remaining firmly in family hands. Their principles of twenty years ago remain the same to uphold the highest levels of service, quality, reliability, flexibility and environmental Sustainability. Currently I am working in partnership with them to find a Senior Operations Manager. The Senior Operations Manager leads, coordinates and optimises all operational activities to ensure the consistent delivery of high-quality services. This leadership role ensures alignment with strategic business goals, client satisfaction, team performance, cost-efficiency, and compliance. The position requires agile decision-making, stakeholder engagement, and continuous innovation in processes and service delivery Responsibilities of the role Effectively utilise company systems and applications to ensure accurate information management and process traceability. Be familiar with and follow the company s internal regulations and health and safety guidelines. Inform his/her immediate supervisor of any events, ..... full job details .....