Housing Officer We re looking for a dedicated Housing Officer to join a small, passionate team making a big difference in women s lives across West London.Position: Housing OfficerLocation: Hammersmith, London / Hybrid (Tuesdays in the office)Hours: 35 hours per week (Monday to Friday, Activity-Based Working)Contract: PermanentSalary: £37,120 per annumClosing date: Sunday 15th June (midnight)Interviews/assessments: Monday 23rd JuneAbout the role: You ll join a growing organisation during an exciting period of change, helping deliver excellent housing services for over 1,000 residents. Reporting to the Housing Manager, you''ll manage a patch of properties and be responsible for a range of tenancy management functions, including lettings, rent arrears, anti-social behaviour, and resident engagement. You ll work collaboratively across teams to support residents independence and wellbeing.Key responsibilities will include:Delivering tenancy services such as allocations, lettings, tenancy audits, and rent managementManaging anti-social behaviour cases and ensuring legal use of housing stockSupporting residents with rehousing, transfers, mutual exchanges, and benefits adviceBuilding strong relationships with residents and engaging them in service deliveryWorking with contractors, third parties, and internal teams to deliver responsive servicesMaintaining accurate records and working to KPIs on income and tenancy sustainmentTo perform well in this role, you ll need:Experience of ..... full job details .....