Job Title: Customer Account Executive Location: South Manchester, UK (Conveniently located near train station) Working Hours: Monday to Friday, 09:00 - 17:30 (37.5 hours per week) Salary: Competitive salary, plus discretionary annual bonus About Us We specialize in providing bridging finance solutions for residential, semi-commercial, and commercial properties. We focus on offering personalized, flexible financial products to meet our clients unique needs. Our business is expanding across the UK, with ambitious goals to increase our loan book to £250m, lending an average of £25m monthly to brokers, investors, and property companies. Our Vision We are committed to creating a progressive culture that prioritizes people, strong values, and relationships, driving our continued growth and disrupting the traditional finance industry. Role Overview We are seeking a Customer Account Executive to support our clients throughout the lifecycle of their loans. In this customer-focused role, you will work to ensure positive experiences for clients, even in challenging situations. Whether it s a straightforward case or a complex issue, your goal is to deliver the best possible outcome for each loan. Key Responsibilities: Customer Engagement: Guide and assist clients throughout the duration of their loans, ensuring their needs are met and their experience remains positive. Account Management: Actively manage client accounts, particularly those in arrears, ensuring timely resolutions and ..... full job details .....