Full time
Temporary
Customer Service Advisor
Burton upon Trent
59523706
Posted Today
Customer Service Advisor
📍 Burton-on-Trent
💰 £13 per hour
🕘 Monday to Friday, 9:00am – 5:30pm (Office-Based)
We are currently recruiting on behalf of a well-established and growing travel company based in Burton-on-Trent, who are looking to add a Customer Service Advisor to their friendly and supportive team.
This is an excellent opportunity for someone with a passion for customer service who enjoys helping people and wants to gain experience within the travel industry.
The Role
- Handling inbound customer calls in a professional and friendly manner
- Assisting customers with travel enquiries and bookings
- Providing accurate information on travel options, pricing, and availability
- Managing bookings and maintaining up-to-date customer records
- Delivering a high level of customer service at all times
- Previous experience in a customer service role (call centre experience desirable)
- Confident telephone manner with excellent communication skills
- Good IT skills, including experience with systems such as Microsoft Teams
- Comfortable using a softphone system
- Strong attention to detail and the ability to multitask
- A positive, team-focused attitude
- £13 per hour
- Monday to Friday hours – no weekends
- Friendly and supportive office environment
- Opportunity to develop within the travel sector
Apply today or contact us for more information.
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