Join Our Team as a Supporter Care Coordinator!

Are you passionate about delivering exceptional supporter care? Do you want to make a real difference for unpaid carers across the UK? If so, we have the perfect opportunity for you!

Why This Role Matters:
As a Supporter Care Coordinator (Stewardship), you''ll play a pivotal role in shaping a best-in-class supporter experience. You will be the heartbeat of our donor stewardship programme, ensuring our supporters feel valued and appreciated

• Location: Southwark, London (Just a 4-minute walk from Southwark train station)
• Contract: Temporary for three months, has the opportunity of going permanent
• Pay: -14.84ph
• Working Hours: 21 hours per week, Tuesday, Wednesday and Thursday
• Hybrid/remote/onsite: Fully onsite initially

Your Responsibilities Will Include:

• Leading the delivery of high-quality thank-you communications.
• Collaborating with the Supporter Care Coordinator (Data) to manage and accurately enter donor information.
• Creating and maintaining processes for efficient gift recording and thanking.
• Engaging with supporters through phone, email, and post in a friendly and transparent manner.
• Managing the fundraiser inquiries inbox and supporting challenge event fundraisers.

What We''re Looking For:

• Experience in high-quality donor or customer care.
• Excellent communication skills, both written and verbal.
• IT competence and proficiency in data entry.
• Attention to detail and strong numeracy skills.
• A proactive approach to creating and improving processes.
• A good understanding of data protection best practises.

Join us in creating a brighter future for carers across the UK!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.