Due to continued and planned expansion, we are looking for BeMS Service and Support Engineer within our clients Services and Solutions Division, working across multiple client locations in London.Key Responsibilities: Supporting our clients by delivering effective service and support to the installed BEMS systems Identifying and rectifying issues which directly impact performance Delivering accurate on time reporting on daily activities Accurately identifying application faults and reporting these to clients Close liaison with Service Administrator for efficient delivery of work loads Identification of commercial opportunities for system improvement and enhancement Delivery against the key performance indicators and benchmarks 1st line ''out-of-hours'' escalation support for clients 1st line escalation for Engineer s technical issues Responsible for personal Health and Safety practices, including production of risk assessments Work closely with clients to identify and promote carbon reducing energy efficient solutions within both the building controls and mechanical application sectors of their business Ensure clients are correctly and clearly updated on any medium and high priority recommendations made at the close of each visit. Key Result areas: To provide superior engineering and individual performance through excellent customer service To seek and action all commercial opportunities To work within a team of engineers to improve and maintain, productivity and ..... full job details .....