Corporate Complaints Officer Lambeth Contract £24.62 per hour PAYE or £32.15 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Corporate Complaints Officer. 2 days in the office Detailed and up to date knowledge and understanding of relevant central and local Government policy and processes Previous experience of working in a customer service environment with 2 years experience managing and developing multiple staff Experience of handling confidential information sensitively. Excellent written / verbal communication skills including attention to detail and accuracy with good spelling and neat, legible handwriting Fully proficient working knowledge of Windows and Microsoft packages (including Word, Excel, E-mail and Internet) Extensive experience in delivering high quality work in a pressurised environment Corporate Complaints Officers will be responsible for ensuring timely good quality responses are delivered and that advice and guidance is given to colleagues in delivering that function. Job Purpose Deliver a an excellent customer-orientated dispute resolution service which provides the customer with a suitable solution and a satisfying experience, by contributing and supporting the delivery of an efficient complaints and information service, whilst supporting internal colleagues in delivering this. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Investigate complaints in ..... full job details .....