Senior ITSM Tooling Consultant (ServiceNow, Halo or similar experience) Remote with occasional travel to London and client sites Salary: circa £50,000-£80,000 + bonus + benefits Must be eligible to pass SC Security Clearance We re looking for an ITSM (Ideally ServiceNow or Halo) Consultant to join a growing digital transformation consultancy delivering large-scale ITSM implementations for major UK organisations across financial services, government and defence. This is a hands-on technical consulting role, working closely with senior client stakeholders to design, configure and deliver scalable, enterprise-grade ITSM solutions. The Role You ll take ownership of complex ITSM workstreams while collaborating as part of a wider consulting team. Responsibilities include: Designing, configuring and supporting ITSM / ESM solutions Delivering end-to-end ITSM platform implementations Integrating ITSM software (ServiceNow / Halo) with external systems via APIs Supporting discovery, automation and service optimisation initiatives Translating client requirements into robust technical solutions Contributing to agile delivery (epics, user stories, sprint support) Skills and experience You ll bring: Strong hands-on experience with ServiceNow, Halo or similar Solid understanding of ITIL across the service lifecycle (ITIL v3 Foundation minimum) Experience integrating platforms using REST / SOAP APIs Knowledge of infrastructure and application discovery tools Strong analytical, ..... full job details .....