At MandG our purpose is

to give everyone real confidence to put their money to work.

As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.Through our behaviours of

telling it like it is, owning it now, and moving it forward together

with

care and integrity;

we are creating an exceptional place to work for exceptional talent.We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.The Role:The Public Markets Platform Team is a central team within Investment Transformation and Technology, reporting to the Investment COO with a global remit. The team provides support to the Public Markets Investment Teams in the MandG Plc Business and works with teams across MandG to implement change. The team aims to enable business growth, support business as usual, unlock operational efficiency, drive improvements to both client and colleague experience and drive platform modernisation and simplification.The Senior Change Lead is a critical role within the Investment Platform. The role holder will be technology partner to one or more business areas. Depending on the requirements, the role holder may identify business requirements, propose solutions (either process or technology solutions), make changes to Aladdin directly, lead development through our engineering squads (non-Aladdin demand) or other third parties.The individual will be required to:Understand business requirements and propose solutions to those requirements, focussing on utilisation of Aladdin where possibleWork in partnership with technology teams, both onshore and offshore, to deliver functionality that is not available in the core platformIdentify improvements that address efficiency and scalability, or reduction of riskDevelop a close working relationship with Public Markets Investments business stakeholders, providing regular updates on progressManage and maintain change backlogs ensuring priorities and critical requirements are highlightedWork at both a higher level, managing and co-ordinating the delivery of initiatives, or work in the detail to define and document requirements, process, etc, as required.Own all Aladdin related incidents through to successful resolutionBe the escalation point to BRS where technical or Aladdin specific assistance is required.Key Responsibilities Required:The successful candidate will be responsible for:AladdinProvide support to the Public Markets Investment Platform – Aladdin change and BAUDriving Aladdin adoption across the Public Markets teams, showcasing approved workflowsBe a Subject Matter (SME) expert for the Investment teams.Business AnalysisDevelop a close working relationship with Public Markets business stakeholders in order to determine functionality gaps and enhancement requirements.Analyse Aladdin data, files and interfaces to understand what information is received or requiredRecommend solutions beyond current environments and setupProvide input into strategic product selection and target operating model definitionHelp users define user acceptance testing criteria and assist the user testing processProcess and WorkflowPromote best practice and global consistencyHighlight impacts, priorities and critical requirements to the business and clientsDeliver against the strategic, annual and quarterly plan, and ensuring demand is prioritised to meet business objectivesIncident/ Problem ManagementManage and maintain incidents, enhancements, issues and risks log via JiraIdentify risks, issues and weaknessesIdentify key timings, dependencies, interfaces and human/technology interactionsTake initiative and develop creative solutions for solving problemsAnalyse and summarize findings across all regions where applicableEmbedding and adoptionWork closely with customers to ensure that new systems and process are embedded effectivelyWork with customers to ensure efficient and scalable use of UDAsSupportAssist in the definition of new business requirements and the design of new processes. To aide in the delivery of incremental change to the global investment Team.Maintain relations with the investment teams and act as a conduit relaying their requirements and feeding them in to BlackRock Solutions / Investment Operations Change.Consult and/or lead the organisation design process for future organizational changesBe part of the overall Investment Platform community within Investment Operations.Key Experience and Skills Required:Strong knowledge of the relevant systems, data and operations processes within an Asset Management or similar organisation –

Aladdin is a mustExperience as a change leader within Asset Management or similar organisation,Experience working in an asset management or similar organisation, with strong knowledge of the end to end investment process, particularly front officeFamiliarity with broad range of investment products and instrumentsExperience of working with internal teams and third parties to ensure that requirements are met within agreed timescalesGood inter-personal and organisations skillsAbility to negotiate pragmatic solutions that meet conflicting business requirements.Problem solving ability within a complex investment management environmentExcellent oral and written communication skillsAbility to define and document business requirements and process flows to a high standardExperience of providing challenge to requirements and proposed solutionsAbility to operate under pressure and deliver to demanding deadlinesAgile delivery expertiseRecruiter: Sarah HawkinsJob Level: Manager or ExpertWe have a diverse workforce and an inclusive culture at MandG plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.MandG is also proud to be a

Disability Confident Leader

, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they ''opt in'' to the scheme when applying.Ifyou need assistanceor an alternative means of applying for a role due to a disability or additional need,pleaselet usknow by contacting us at:

careers@mandg.com

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