Lancaster Permanent £25,200 per annum We are recruiting a Housing and Support Key Worker for a housing accommodation service in Lancaster. This is a permanent or temporary role (depending on your preference) supporting adults who are often at rock bottom and present with multiple and overlapping needs. Housing need is present in all cases, alongside substance misuse, criminal justice involvement and mental health needs. The Housing Support Worker will be required to work full time; please note sponsorship is not available for this post The sucessful Housing Support Worker requires resilience, initiative and strong organisational capability, with a clear focus on outcomes, engagement and tenancy sustainment. The Role You will hold a caseload of residents and act as their primary point of contact, delivering structured, consistent and person centred support. Key responsibilities include: • Acting as key worker for residents with complex and multiple needs • Supporting tenancy sustainment and accommodation related outcomes • Completing comprehensive assessments, support plans and risk assessments • Managing high volume, accurate case notes and professional emails • Supporting residents with substance misuse, mental health and offending related needs • Liaising with external agencies including probation, health services and local authorities • Encouraging engagement, accountability and positive behaviour change • Managing challenging behaviour in a calm and proportionate manner ..... full job details .....