The Opportunity Our client is a well established service business operating across the UK. They deliver a hands on, operational service to their customers every day, and technology is what holds that operation together. A well run, commercially minded group with a strong position in its market. This is the number one technology role in the business and a seat on the senior leadership team. You will own the strategy, the budget, the systems and the team. It is a hands on role. The function is lean and you will be doing the work as well as directing it. Why The Role Exists The business is investing in a major programme of work across its core business systems, including a full CRM replacement. This is not a refresh. It covers system selection, data migration, integration across the wider estate, cutover and the decommissioning of what is in place today. It will shape how the business sells, serves its customers and grows for the next decade. They want someone to own that programme, not administer it. What You''ll Be Doing Systems, architecture and delivery Owning the portfolio of business systems across their full lifecycle, from selection and build through to replacement and decommissioning Leading the core systems and CRM programme end to end, including data migration, parallel running, cutover and decommissioning of the legacy platform Defining and maintaining the systems architecture, integrations, data flows and interface management ..... full job details .....