Overview

End User Support Analyst - Laptop Swaps - Leeds (Onsite Fulltime)Inside IR35 - £290 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed.Shifts: 8AM-4PM or 10AM-6PM. Onsite 5 days per week due to the nature of the contract. 30 Working days.Responsibilities

Manage high volume laptop swaps.Provide end user support for BAU queries in a busy professional services environment.Support MS Office 365, Azure, Windows, Active Directory, MS Exchange Server.Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi.Install, update, and troubleshoot supported versions of Microsoft Windows OS.Deploy, update, and remediate Microsoft Office suites.Enterprise-level Mobile Device Management using MobileIron including device enrolment, queries and resolutions.Maintain clear and effective communication with users of varying technical skill levels.Qualifications

Extensive experience as an End User Support Analyst supporting BAU queries in a busy professional services environment.Strong knowledge of MS Office 365, Azure, Windows, Active Directory, and Exchange Server.Experience with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads).Proven ability to install, update, and troubleshoot Microsoft Windows OS and Office suites.Excellent verbal, written, and presentation communication skills.Ability to engage with users across the business and provide clear, effective support.Additional

Crimson are acting as an employment business in regards to this vacancy.

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