Accommodation Productivity Manager

Description About the RoleWe''re looking for a passionate leader to join us at our Bognor Regis Resort as a Productivity Manager as part of our Accommodation and Guest Services department. As a Productivity Manager, will be involved in the whole accommodation planning journey ranging from analysing guest volumes and ensuring we have the right people in the right place at the right time to manage volumes and give our guests an amazing experience, overseeing the guest unit allocation process in its entirety. You will also lead stock management for the department including expenditure and support in the effective delivery and measurement of the Clean and Fault Free program (CAFF). You will lead the team responsible for our linen warehouse, resort post process, carpet cleaning and those who work the accommodation late shift. You will also liaise very closely with the wider Guest Services and Accommodation Team to manage any issues proactively that arise to ensure we can try and improve the experience for the guest. Ensure delivery of Right People Right Place Right Time project, cover sickness and absence reporting, deliver department rosters based on yield forecast at least 3 weeks in advance, work to achieve of our occupancy KPIs and ensure ''off sale'' units are minimised in line with commercial goal and responsible for delivery or all unit allocations. You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our ..... full job details .....
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