Service Operations Manager Location: Wakefield Employment type: Full Time Working Hours: (Monday to Friday) What s in it for you We believe in looking after our people, and it shows. When you join Ipsum, you re not just taking a job, you re starting a career with real support behind it. 24 days annual leave plus bank holidays Option to buy up to 5 additional holidays Group Personal Pension Plan Career development and progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP and Mental health support and counselling services Cycle to Work scheme Discount club - supermarkets, phone bills, gyms and more?!? Life assurance cover Long service recognition Enhanced Maternity Pay Paid volunteering opportunities in your community About the role The Service Operations Manager is responsible for ensuring the safe, compliant, and efficient delivery of high?quality service outcomes across Ipsum High Voltage (HV) Private Power Networks portfolio. This role leads field service teams, manages operational performance, and ensures customers receive reliable, technically excellent HV services that meet or exceed contractual, regulatory, and safety expectations. It is also pivotal in maintaining operational resilience, driving continuous improvement, and supporting the growth and reputation of Ipsum as a leading provider of HV network services. As Service Operations Manager we require Operational Leadership:- Lead and ..... full job details .....