Sales Admin SupervisorAre you a natural organiser who thrives in a fast-paced environment? Do you enjoy leading by example, solving problems and making things happen? If you''re proactive, love delivering outstanding service and keeping operations running smoothly, we''d love to hear from you.We''re recruiting on behalf of a successful and growing company in Romsey for a hands-on Sales Admin Supervisor. This is a varied role where no two days are the same. You''ll lead a small team of two, work closely with senior managers and play a key role in ensuring customers receive an exceptional experience from start to finish.We''re looking for someone who builds strong relationships with ease, stays calm under pressure and takes pride in getting things done. If you''re someone who spots opportunities for improvement, enjoys taking ownership and isn''t afraid to roll up your sleeves, this could be the perfect opportunity.The RoleAs Sales Admin Supervisor, you''ll lead from the front, balancing day-to-day team management with a hands-on approach to customer service and administration.Your responsibilities will include:Leading, motivating and supporting a small customer service team.Managing workloads to ensure excellent service levels are consistently achieved.Handling customer enquiries professionally by phone and email.Processing orders accurately and resolving delivery and order-related queries.Monitoring KPIs and SLAs to drive team performance and continuous improvement.Working ..... full job details .....