Project Support (Salesforce)Cambridge/hybrid (6-month FTC) An exciting opportunity to support the implementation, integration, and rollout of a new technology stack. Joining the team on a 6-month fixed term contract, you''ll configure systems, optimise workflows, and ensure smooth adoption across all departments.Key Responsibilities:Assist in finalising a major systems implementation project.Configure and optimise a new Salesforce instance.Support SaaS tool integration, ensuring smooth data flow.Conduct data cleansing, mapping, and migration.Develop user guides and training materials.Provide post-implementation support and troubleshooting.Essential Skills and Experience:Strong Salesforce configuration expertise (workflows, automation, custom objects).Experience with SaaS integrations (Celigo preferred).Logical approach to systems and data management.Proficiency in spreadsheets (Excel/Google Sheets).Proactive problem-solving and attention to detail.Strong communication and collaboration skills.Desirable Skills:Experience with SaaS billing systems (e.g., Chargebee).Familiarity with marketing and support tools (e.g., HubSpot, Zendesk).Knowledge of call intelligence and customer success software.Background in process documentation and training. ..... full job details .....