Job Title: Care Manager – Complex Care Service
Location: Leicester
Salary: £30,000 - £35,000 per annum
Employment Type: Full-time, Permanent

About the Role

We are seeking a dedicated and experienced Care Manager to join our well-established complex care service in Leicester. This is an excellent opportunity for a compassionate, organised and proactive professional who is committed to delivering exceptional care and support to individuals with complex health needs.

As the Care Manager, you will play a key role in ensuring high-quality care provision, leading and supporting a skilled care team, and maintaining compliance with all regulatory and organisational standards. You will work closely with service users, families, healthcare professionals and external agencies to create a safe, person-centred and supportive environment.

Key Responsibilities

• Oversee the daily running of the care service, ensuring high standards of person-centred care.

• Lead, mentor, and develop the care team to maintain a positive, collaborative working culture.

• Complete thorough care assessments and create tailored care plans for individuals with complex needs.

• Maintain compliance with CQC requirements and support ongoing quality improvement initiatives.

• Build effective relationships with service users, families and multidisciplinary teams.

• Manage staff rotas, training and performance to ensure adequate staffing and skill levels.

• Ensure accurate record-keeping and reporting in line with company policies and regulatory standards.

• Support safeguarding procedures and promote a culture of safety and continuous improvement.

About You

• Previous experience in a supervisory or management role within a complex care, nursing or community-based care setting.

• Strong knowledge of CQC regulations and quality standards.

• Excellent communication, leadership and organisational skills.

• Compassionate, approachable and committed to delivering outstanding care.

• NVQ Level 3 in Health & Social Care (Level 5 or willingness to work towards it is desirable).

What We Offer

• Competitive salary of £30,000 - £35,000 per annum.DOE

• Supportive working environment with opportunities for professional development.

• Ongoing training, mentorship and career progression pathways.

• A chance to make a meaningful impact in the lives of individuals with complex care needs.

How to Apply

If you are passionate about high-quality care and ready for the next step in your career, we would love to hear from you. Please submit your CV and a brief cover letter outlining your experience and suitability for the role.