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Permanent

Client Service Director - Europe

City of London
money-bag £125,000-150,000 per annum
0ED9CE26B8B6474B293B0EA94647BCD3
Posted 1 week ago

Overview

ARE YOU THE ONE?We’re looking for a proactive stakeholder expert to join Blue Square as a Client Services Director.This is a pivotal leadership role where you’ll own, evolve, and direct client strategy, ensuring it aligns with our business objectives and long-term ambitions. You’ll drive sustainable growth, operational excellence, and lasting partnerships across Europe, acting as the central conduit between our clients, internal teams, and EU partners.If you’re a strategic thinker, challenger, and connector who thrives in building partnerships and motivating teams to deliver world-class results, this could be the role for you.What you’ll be up to

Lead and Inspire

- Be the face of Blue Square with clients and partners across Europe. Lead high-performing teams and create a culture of collaboration, innovation, and excellenceDrive Strategy

- Build and deliver client account strategies that fuel sustainable growth and keep us ahead of the curveChampion Operations

- Oversee large-scale activity across multiple markets, ensuring consistency, quality, and operational brillianceGrow Partnerships

- Cultivate and strengthen senior-level relationships with clients and partners, ensuring trust and long-term successDeliver Results

- Set and track KPIs, drive performance, mitigate risks, and ensure maximum ROI for clients and Blue SquareShape the Future

- Spot opportunities, challenge the norm, and develop pioneering solutions that reshape retailmarketingAre you our perfect partner?

You’re a natural influencer who builds trust and alignment across multiple stakeholdersYou’re experienced in managing large-scale client activity across EU marketsYou’re skilled in navigating cultural differences and adapting approaches for successYou’re commercially sharp with experience managing budgets, pricing, VAT, and taxation across EU regionsYou’re a confident presenter with a fearless, can-do mindset and passion for innovationWhat you can expect from us

Competitive Salary: £75,000 - £90,000 per annumPerformance Bonus 20% + Reward Scheme BonusCompany CarCompany Sick PayAXA Private Medical InsuranceAccess to a range of discounts and perks across our key partners and beyondLife Assurance: 4 times your annual salaryFlexible Rewards HubDevelopment OpportunitiesWho are we?

We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.Notes

Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role.If you’re an internal candidate, remember to use your company email address to apply.Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us using talent@bluesquare.uk.com if you require any adjustments that would support you throughout your application.Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Blue Square.

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