Internal Sales Manager
About the Role
We are seeking a motivated and customer-focused Sales Manager to join our clients team in a fast-paced hydraulics company.
This is a hands-on role that combines counter sales, telephone/email support, and account management. You will be responsible for handling customer enquiries, providing expert advice on hydraulic components and solutions, and building lasting relationships with clients to drive long-term business growth.
Key Responsibilities
-Manage incoming sales enquiries via phone, email, and in-person
-Provide excellent service to walk-in and trade counter customers
-Prepare and issue accurate quotes (phone, email, and face-to-face)
-Build and maintain strong, long-term customer relationships
-Manage and grow an assigned portfolio of customer accounts
-Advise customers on the most suitable hydraulic components and system solutions
-Identify parts and respond to technical product queries
-Liaise with suppliers to source products and secure competitive pricing when required
-Negotiate pricing while protecting healthy profit margins
-Keep accurate records and update the internal CRM/system
-Work collaboratively with the wider team to support day-to-day operations
Skills & Experience Required
-Previous experience in a sales role (internal sales or trade counter experience is highly desirable)
-Basic understanding of hydraulic components (or a strong willingness to learn quickly)
-Excellent communication and customer service skills
-Proven ability to build and maintain long-term customer relationships
-Confidence in handling technical enquiries (training will be provided)
-Good commercial awareness, including pricing and margin management
-Strong organisational skills with excellent attention to detail
-Ability to thrive in a fast-paced, busy environment
Personal Attributes
-Positive, upbeat, and self-motivated attitude
-Genuine enthusiasm for learning and developing technical product knowledge
-Strong team player with a hands-on, proactive approach
-Ability to work well under pressure
-Solution-oriented mindset with a focus on results
-Passion for delivering excellent customer service and contributing to business success
To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below.



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