Location: EE Tyneside (Silver Fox Way, Newcastle upon Tyne, NE27 0QJ) Start Date: July 2026 Hours: Part-time (20-25 hours per week) Shift Pattern:Fixed Monday-Friday evenings• 20 hrs: 4:45pm - 9:00pm• 25 hrs: 3:40pm - 9:00pm Pay: £13.35 per hour, rising to £13.66 after 8 months - plus incentives and bonuses • 20 hrs: £13,928.53 £14,260.27 annually • 25 hrs: £17,410.67 £17,825.33 annually Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Mobile Billing role with EE. Why not use your skills to make a difference and join our Mobile Billing Team in EE Tyneside. You''ll be talking over the phone to customers with all sorts of billing related queries. You could be helping someone with a simple question or something that needs a bit more work and ownership, you''ll be there for the customer supporting them all the way. You don''t need specific experience to join us. Provided you''re naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We''re here to support you in being successful, meaning we''ll do everything we can to make sure you don''t miss that appointment or can look after your family in an emergency. Just a few ways we''re doing this include allowing you to schedule ..... full job details .....