This isn''t just another ops job. You''ll be joining at a pivotal moment, with the chance to help design and define how a business with real social impact grows. You''ll be part of a tight-knit, values-led team that genuinely cares about purpose and backs it up by donating thousands of devices a year to bridge the UK''s digital divide.Client DetailsI''m working on a retainer with a fast-growing, mission-led technology scale-up on a bold mission: to transform the circular tech economy and bridge the digital divide in the UK. Following a successful Series A raise, they''re now on an ambitious journey to 10x their impact in 3 years and need an Operational Excellence Manager to help build the operational engine that will make that growth possible.This role will sit at the heart of their operations, helping them go from scrappy start up to streamlined scale-up. If you''re the kind of person who sees chaos as opportunity, thrives on turning messy processes into clean systems, and loves using data to drive change, this is your moment. Description Use data to drive smarter decisions - build dashboards, spot inefficiencies, and improve processesBoost operational performance - track KPIs, optimise workflows, and lead change across teams and systemsOwn quality and compliance - manage QC/QA, prep for certifications, and embed a culture of excellenceTrain and lead teams - deliver training, guide change, and build operational capabilityCollaborate across functions - work closely with ..... full job details .....