A fantastic opportunity has arisen for an experienced Senior Infrastructure Engineer to join a growing technology function supporting a complex enterprise environment. This is a hands-on leadership role, providing day-to-day oversight across Infrastructure, Networks and End User Computing services while driving service excellence, operational improvements and technical delivery. Working within a collaborative and supportive team, you''ll play a key role in ensuring critical services remain secure, resilient and aligned to business needs. You''ll be responsible for service performance, risk management, continuous improvement initiatives and supporting the successful transition of new technologies into operational support. Key Responsibilities Oversee Infrastructure, Network and End User Computing services Drive service performance across Incident, Request and Problem Management processes Manage operational risks, controls and compliance activities Identify and implement service improvements and efficiencies Support technical teams through coaching, development and mentoring Coordinate planning activities and contribute to Agile delivery practices Ensure successful transition of projects and new technologies into BAU support Work closely with technical and business stakeholders to improve service outcomes Key Skills and Experience Strong background supporting enterprise infrastructure environments Experience across networking, infrastructure and end-user technologies ..... full job details .....