Internal Sales Executive

-27,000 - -35,000 DOE + Commission

Permanent

Halesowen

Monday- Friday 8.30am- 5.30pm

An exciting opportunity has arisen for an Internal Sales Executive to join a busy office-based sales team within a fast-paced commercial environment.

Key Responsibilities

• Achieve monthly and quarterly sales targets, measured via units and average transaction value
• Monitor sales performance against targets and create action plans to recover or grow accounts where required.
• Track quotations, gather customer feedback, and report market insights and critical issues to senior stakeholders.
• Identify and maximise total business opportunities within existing customer relationships.
• Promote company, clearly articulating features, benefits, and USPs versus competitors.
• Maintain accurate records of sales activity using a CRM system and prepare sales reports when required.
• Respond to sales enquiries via phone, email, and other channels in a professional and timely manner.
• Balance new business development with nurturing and growing existing accounts.
• Resolve delivery, warranty, and service queries, ensuring a strong and solution-focused customer experience.
• Utilise available digital tools, including websites, mobile apps, and collection services, to support sales activity.

Skills & Attributes

• Results-driven with a strong commercial mindset
• Positive, proactive, and engaging communicator
• Resilient and able to perform in a target-driven environment
• Highly organised with good attention to detail
• Strong analytical and numerical skills
• Confident using CRM systems and Microsoft Office
• Able to influence, persuade, and build credibility at all levels
• A strong team player who builds effective internal relationships

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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