Overview Assistant ManagerAt Costa Coffee by Sim Trava, we want to inspire the world to love great coffee, just as much as our partner, Costa Coffee.Sim Trava is a family run business on the hunt for hardworking, ambitious, happy, and loyal people to join our team, if that sounds like you, youre probably just what were looking for.We want to recruit people that are proud to work for us, because a happy team equals happy customers. We know that our people are the most important part of our business, so we strive to create a working environment.A bit about the roleWorking closely with the Store Manager, youll help make sure the store is efficient and effective. That means getting involved in operations, store and company culture, customer relationships, and of course, the coffee. What''s involved? Knowing the business and what needs to be done.Leading the team to deliver an unbeatable coffee experience for every customer.Overseeing all aspects of operations, from cash and stock management to Costa standards, policies and procedures to in-store marketing.Monitoring the store KPI report, Costa Check and Listen and Learn then translating it into daily and weekly actions.Managing, growing, coaching, supporting, and delegating to the team to ensure that all bases are covered and the store is ready to trade at pace. A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Assistant Manager? A passion for leading and taking ..... full job details .....