We are pleased to be working with our global client who are looking for a Client Development Manager to join there growing team on a full time, permanent basis. They are based just outside of Newark therefore own transport is essential. We are looking for an enthusiastic and client-focused individual as you will play a critical role throughout the journey of their customers; maintaining and developing successful customer relations whilst driving opportunities for addition business. You will be joining a very friendly and hard working team. We are looking for someone who can build rapport with people, be organised and adaptable. Key Responsibilities:- - Act as the primary contact for customers, addressing enquiries, resolving issues and providing timely support. - Develop a clear understanding of each clients business needs and maintain regular contact with existing clients. - Identify opportunities to expand service offerings with current clients, upselling where appropriate. - Partner with the onboarding team to ensure a smooth handover for new clients. - Work closely with other internal teams to enhance the overall client experience. Qualifications and Skills:- - Minimum of 3 years in a client relationship, account management role, preferably within the software/SaaS industry. - Exceptional communication skills with the ability to build rapport and credibility quickly. - Experience using CRM platforms - Full UK Driving Licence as some travel may be required. ..... full job details .....