Our client, a group of companies based in Northampton, are looking for an interim Credit Controller to complete a project for them. This person could be based fully from home. This project is an ongoing basis with no fixed end date currently.Client DetailsA company operating within the business services industry in NorthamptonDescriptionManage and recover outstanding debt relating to resident fees across multiple locations.Review and prioritise aged debt ledgers, focusing on high-value and long-outstanding accounts.Contact residents, relatives and other responsible parties by telephone, email and letter to secure payment of overdue balances.Investigate and resolve account queries, disputed charges and billing discrepancies that may delay payment.Negotiate payment arrangements and repayment plans in line with company policies.Monitor agreed payment schedules and follow up on broken arrangements.Liaise closely with Managers, Regional Managers and Finance teams to obtain information required to support debt recovery activities.Maintain accurate records of all communications, payment commitments and collection activity.Escalate high-risk or non-responsive accounts through the appropriate internal and legal recovery processes.Reconcile customer accounts and allocate payments accurately.Provide regular reporting on collections performance, aged debt reduction and recovery progress against project objectives.Support the cleansing and validation of debtor data to improve ledger ..... full job details .....