Are you a Quality Manager who is ready to take ownership of quality within a growing manufacturing business based in Smethwick? Do you have the drive to lead a team and implement a clear path to IATF16949 certification? Looking for a role where your impact will be seen, felt, and valued every day? If so, this could be the opportunity for you.Our client, a forward-thinking manufacturer, is seeking an experienced Quality Manager to lead their QA function and drive their journey toward IATF16949 certification within the next three years.This is a fantastic opportunity for a quality professional who thrives on continuous improvement, lean manufacturing, and driving cultural change. Working closely with the senior management team, you''ll play a pivotal role in shaping quality standards and enhancing customer satisfaction across the business.Benefits:Salary up to 42,000Location: Smethwick4 day working week - Monday to ThursdayHours of work - 06:40am - 16:45pmFree onsite parkingAuto enrolment pensionKey Responsibilities:Lead the QA department, setting clear objectives and mentoring team members to achieve operational excellence.Drive continuous improvement initiatives by monitoring internal quality rejections and customer satisfaction metrics, and implementing effective corrective actions.Manage quarantined materials, ensuring accurate tracking and system updates (Sage experience desirable).Address customer complaints with urgency and professionalism, including on-site resolution ..... full job details .....