Are you passionate about delivering exceptional customer service and making a real difference? Do you thrive in fast-paced environments where your communication skills shine? Are you looking to join a dynamic team that values growth and innovation? We are currently looking for a Customer/Charging Service Representative to energise our busy operations team in the vibrant City and Borough of Leeds. Imagine joining a role where every day presents new challenges and opportunities to excel! The Customer/Charging Service Representative role offers you the chance to provide outstanding support to our customers, ensuring their needs are met with professionalism and care. You will be the first point of contact, offering solutions, processing payments, and handling enquiries related to parking charges and enforcement services, all while adhering to company policies and procedures. Hours of Work: Mon - Fri, 16:30pm 20:00pm, 17.5 hours per week Our ideal Customer/Charging Service Representative will be responsible for delivering excellent customer care, handling enquiries efficiently, processing payments, and providing accurate information related to enforcement services. Your role will be vital in promoting customer satisfaction and supporting organisational goals within a fast-paced environment. Customer/Charging Service Representative Requirements: Excellent communication and interpersonal skills Previous experience in customer service or call centres is preferred Strong ..... full job details .....