Bettys by Post Operations Team Leader (FTC)

Bettys by Post Operations Team Leader (FTC)

role at

Bettys and Taylors of HarrogateOverview

An opportunity has arisen in our Bettys by Post (BYP) team for a

BYP Operations Team Leader

to join the Online Operations department in Bettys Bakery, Harrogate. This is a fixed-term role until end April 2026. Bettys by Post is responsible for ensuring our customers receive their Bettys treats beautifully packaged. BYP works closely with our couriers, third-party packing partners and our bakery team to ensure products arrive with our customers on time.Responsibilities

Lead a team of Fulfilment Assistants to achieve high customer satisfaction through accurate and efficient despatch of Bettys by Post orders, on time and in full.Collaborate with the Online Operations management team to ensure the operation runs effectively and supports operational excellence.Provide leadership presence, motivate, communicate, and support team needs; ensure actions align with Food Safety, Health and Safety, Data Protection law and all other relevant standards.Help achieve departmental financial targets, including packaging, product and staffing costs; proactively manage workflow and allocate resources to ensure orders are despatched on time and to standard.Support scheduling and resource planning to balance workload in the department.What we offer

Free meals, drinks and snacks while at workDiscretionary quarterly profit-share bonusHoliday allowance with the option to buy/sell additional daysCompany-wide employee discounts and access to health and wellbeing supportCompany-funded counselling and enrolment in the company pensionDevelopment opportunities through external training, apprenticeships and internal coachingAbout you

Experience in supply chain/warehousingExperience in leading and managing a small teamUnderstanding of an online stock management operation (desirable)Knowledge of Food Safety and Health and Safety practices (practical)Experience using stock management systemsForklift truck qualification (desirable) or willingness to learnPositive, organized, and clear communicator; ability to build effective working relationshipsKnowledge of Microsoft Office (Word, Outlook, Excel)How to apply

To apply for this role you will be required to submit a

CV and cover letter . The closing date for this vacancy is

Friday 26th September 2025 .Great People, Great Culture

We are Bettys and Taylors Group. Our family business is home to three iconic Yorkshire brands—Yorkshire Tea, Bettys and Taylors of Harrogate. We welcome applications from all cultures, backgrounds and experiences and are committed to an inclusive culture where everyone can thrive.

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