Client Onboarding Co-OrdinatorLocation: 169 Newhall Street, Birmingham, B3 1SW (On-site) Salary: £24,000 £25,000 per year Hours: Full-time, Monday Friday, 9am-5pmAbout the Role The Client Onboarding Coordinator plays a key role in supporting participants at the very start of their journey on the Restart Scheme. You will be responsible for organising initial engagement, ensuring all required processes are completed correctly, and helping participants access the right support as quickly as possible. This position is central to making sure every participant receives a well-structured introduction to the programme, clear goals, and an achievable action plan. You will work closely with Progression Coaches, Skills Trainers, In-Work Support Coaches and Employer Engagement staff to coordinate services and maintain high-quality records in line with contractual requirements. The role combines administration, coordination, compliance and people-facing support. You will regularly interact with participants, Jobcentre Plus staff and employers, ensuring a professional and welcoming experience from first contact through to employment. Key Responsibilities Participant Engagement and Coordination Arrange and coordinate initial meetings and onboarding appointments Conduct warm handovers between Jobcentre Plus work coaches and participants Maintain regular contact with participants to support engagement Signpost participants to training, childcare support and benefits advice where required ..... full job details .....