Join a supportive and forward-thinking healthcare provider that s dedicated to delivering exceptional, person-centered care across Leeds. As a Care Coordinator, you ll play a key role in ensuring smooth operations and outstanding client satisfaction by managing staff schedules, responding to inquiries, and maintaining excellent communication between clients and clinicians. About the Role In this role, as a Care Coordinator, you ll be responsible for coordinating care staff, managing client requests, and ensuring all services are delivered efficiently and in line with company standards. You ll work closely with the Transforming Care, Account Management, and Sales teams to provide timely staffing solutions and maintain strong client relationships. This position starts as office-based for the first six months, with the potential to move into a hybrid working arrangement thereafter. Key Responsibilities Coordinate care staff schedules and ensure timely coverage for clients Manage incoming calls and queries with professionalism and empathy Match client requirements with clinician skills in line with policies and regulations Collaborate with internal teams to ensure quality service delivery and client retention Maintain accurate records and compliance documentation Contribute to continuous service improvement and development initiatives About you NVQ Level 2 in Health and Social Care (desirable) Proven experience as a Care Coordinator, Team Leader, or similar senior care ..... full job details .....