Job Description
Business Support Officer
We are looking for a Business Support Officer to provide administrative support to a Children''s Sensory and Physical Needs Service. You will support outreach teams by processing referrals, updating children''s records and helping ensure the smooth running of the service.
Key responsibilities
- Process referrals and maintain accurate children''s records.
- Provide general administrative support, including emails, filing and data entry.
- Handle telephone calls and enquiries from parents, carers and colleagues.
- Arrange meetings, take minutes and manage team diaries.
- Update electronic systems and collate information as required.
- Handle confidential information in line with data protection requirements.
Essential requirements
- At least three years'' office or clerical experience.
- Good organisational and communication skills.
- Experience managing workloads and meeting deadlines.
- Confident using Microsoft Office, including Word, Excel and Outlook.
- GCSEs in English and Maths, or equivalent.
- Experience using SIMS is beneficial, but a willingness to learn is acceptable.