1st Line Support Engineer Up to 28,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation)I am recruiting in London for multiple 1st Line Support Engineers for a leading IT Managed Service Provider (MSP).The ideal candidate would be someone that has 1-2 years experience within an IT Support roleAs a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 1st Line Support Engineer Benefits:Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days. Birthday off work (from 2025) Benefits: Competitive Package Offered - Gym membership, Vitality at Work Business rewards and benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzas and breakfast on Wednesdays!Exams towards certifications relevant for your role fully paid for by my client!1st Line Support Engineer Experience:MSP background preferable1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacityMicrosoft Windows Server (Apply online only)Microsoft 365 Support for Email, SharePoint, OneDrive and ..... full job details .....