Dynamics 365 Delivery ManagerUp to 80k + bonus + benefits Hybrid, 2-3 days on site The OpportunityOur client, global organisation, is in the middle of a huge D365 FandO transformation programme and looking to recruit an experienced and driven Service Delivery Manager.You''ll need to have experience working as a Service Delivery Manager within D365 (FandO and CE) as the key purpose of the role is to lead the support, quality, and governance across the entire platform. The client has global use of D365 CE (CRM) in 39 locations and has 14 countries using D365 FandO with implementation plans for more.This is a pivotal role ensuring a smooth transition from project delivery to go-live operations throughout the implementation programme. What You''ll DoOwn D365 CE and FandO service delivery performance, governance, and continuous improvementManage incidents, service requests, developments, and problem resolutionCollaborate across teams to ensure quality, efficiency, and high service standardsLead service transition from implementation to BAUReport on performance, run stakeholder meetings, and manage service communications What You''ll BringEducated to a degree levelStrong experience in D365 CE and FandO service deliverySolid technical understanding of the D365 (FandO and CE) ecosystemProject/sprint management experience (Agile is desirable)Proficient in issue resolution, stakeholder engagement, and service reportingMicrosoft certifications (preferred but not essential)Strong ..... full job details .....